At GreenChip International, we are committed to providing transparent, professional, and customer-friendly services. This Refund & Cancellation Policy outlines the terms and conditions for refunds and cancellations for all our services.
1. Service Fees
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All service fees are clearly communicated before initiating the process.
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Fees include consultancy, processing assistance, and other administrative costs.
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Government, embassy, airline, hotel, and third-party charges are non-refundable unless otherwise stated.
2. Cancellation by Client
Clients may cancel a service request at any time. Refunds, if applicable, depend on the status of the service:
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Before Processing Begins: Full refund of service fees (excluding non-refundable third-party charges).
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During Processing: Partial refund may be provided, based on the stage of service and any costs already incurred.
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After Completion / Submission: No refund will be issued once visa applications, bookings, or arrangements have been submitted or confirmed with third parties.
3. Cancellation by GreenChip International
GreenChip International reserves the right to cancel a service in the following circumstances:
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Non-compliance with required documentation or instructions by the client
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Invalid, incomplete, or misleading information provided by the client
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Unforeseen circumstances, legal restrictions, or force majeure events
In such cases, applicable refunds will be issued based on the stage of service and any non-recoverable third-party costs.
4. Refund Process
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All refund requests must be submitted in writing via email or contact form.
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Refunds, if approved, will be processed within 15–20 business days.
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Refunds will be issued using the same payment method used by the client unless otherwise agreed.
5. Non-Refundable Items
The following are strictly non-refundable:
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Embassy, visa, or government application fees
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Airline tickets, hotel bookings, or third-party service charges already confirmed
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Service fees for completed processing
6. Changes & Rescheduling
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Clients may request to reschedule services (tours, appointments, or bookings) depending on availability.
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Changes may incur additional charges based on timing, vendor policies, or service type.
7. Limitation of Liability
GreenChip International is not responsible for:
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Denial of visa or application by authorities
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Flight cancellations, delays, or schedule changes by airlines
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Hotel cancellations or policy changes
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Any third-party service failure
Refunds, if applicable, are limited strictly to service fees paid to GreenChip International.
8. Contact for Refunds & Cancellations
If you have any questions, concerns, or refund requests, please contact our support team:
GreenChip International
Website: https://greenchipinternational.com
WhatsApp: https://wa.me/+923344543596
