At GreenChip International, we are committed to providing transparent, professional, and customer-friendly services. This Refund & Cancellation Policy outlines the terms and conditions for refunds and cancellations for all our services.
1. Service Fees
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All service fees are clearly communicated before initiating the process.
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Fees include consultancy, processing assistance, and other administrative costs.
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Government, embassy, airline, hotel, and third-party charges are non-refundable unless otherwise stated.
Warning
For security of your payments , please ensure that all transections are made only in official company account. We will not be responsible for any payment made to an unauthorized account or individual.
2. Cancellation by Client
Clients may cancel a service request at any time. Refunds, if applicable, depend on the status of the service:
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Before Processing Begins: Full refund of service fees (excluding non-refundable third-party charges).
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During Processing: Partial refund may be provided, based on the stage of service and any costs already incurred.
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After Completion / Submission: No refund will be issued once visa applications, bookings, or arrangements have been submitted or confirmed with third parties.
3. Cancellation by GreenChip International
GreenChip International reserves the right to cancel a service in the following circumstances:
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Non-compliance with required documentation or instructions by the client
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Invalid, incomplete, or misleading information provided by the client
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Unforeseen circumstances, legal restrictions, or force majeure events
In such cases, applicable refunds will be issued based on the stage of service and any non-recoverable third-party costs.
4. Refund Process
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All refund requests must be submitted in writing via email or contact form.
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Refunds, if approved, will be processed within 15–20 business days.
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Refunds will be issued using the same payment method used by the client unless otherwise agreed.
5. Non-Refundable Items
The following are strictly non-refundable:
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Embassy, visa, or government application fees
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Airline tickets, hotel bookings, or third-party service charges already confirmed
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Service fees for completed processing
6. Changes & Rescheduling
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Clients may request to reschedule services (tours, appointments, or bookings) depending on availability.
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Changes may incur additional charges based on timing, vendor policies, or service type.
7. Limitation of Liability
GreenChip International is not responsible for:
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Denial of visa or application by authorities
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Flight cancellations, delays, or schedule changes by airlines
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Hotel cancellations or policy changes
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Any third-party service failure
Refunds, if applicable, are limited strictly to service fees paid to GreenChip International.
8. Contact for Refunds & Cancellations
If you have any questions, concerns, or refund requests, please contact our support team:
GreenChip International
Website: https://greenchipinternational.com
WhatsApp: https://wa.me/+923344543596